bdt20's Privacy Policy

1 Introduction and Definitions

bdt20 ("we", "our", "platform") operates an online betting and casino entertainment platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

This privacy policy describes what types of information we collect, how it is used, with whom it may be shared, and what rights you have regarding your information. By using our website https://bdt20.cam, you consent to the terms of this privacy policy.

Key Definitions

Personal Information: Any information that can directly or indirectly identify a person — such as name, email address, phone number, financial transaction details, and user ID.

Processing: Any operation performed on personal information — including collection, storage, modification, transfer, or deletion.

User: Anyone who has registered on the bdt20 platform or is using its services.

2 What Information We Collect

bdt20 collects only the information necessary to provide our services. The different categories of information are described in detail below:

A. Registration and Identity Information

When opening an account, we collect the following: full name, date of birth (for age verification), email address, mobile number, and preferred username. This information is essential for managing your account.

B. Identity Verification Information (KYC)

To ensure safe and responsible service, we may request a copy of a government-issued identity document for verification purposes. This may include a National Identity Card (NID) or passport copy.

C. Financial Information

To facilitate deposits and withdrawals, we collect mobile banking numbers (bKash, Nagad, Rocket) and bank account details. We never store full card numbers or bank PINs.

D. Technical Information

Information automatically collected about your device and connection, such as:

E. Transaction and Gaming Information

Your betting and gaming activity, deposit and withdrawal history, and bonus usage records are stored. This information is used to protect you as part of our responsible gaming policy.

3 How Your Information Is Used

bdt20 uses your personal information only for specific and legitimate purposes. We never process your information for excessive or irrelevant purposes.

• Account Management: To create and manage your account and process transactions.
• Age and Identity Verification: This platform is for those aged 21 and above — to confirm age verification.
• Financial Transactions: To process deposit and withdrawal requests and coordinate with banking channels.
• Customer Support: To respond to your complaints and questions and resolve issues.
• Security and Fraud Prevention: To detect unauthorized access to accounts and suspicious activity.
• Responsible Gaming: To monitor unusual gaming behavior and provide support when needed.
• Service Improvement: To conduct analysis to further improve platform experience and performance.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Communication and Notifications: To inform you about important account-related information, policy changes, and promotional offers (only with your consent).

4 Disclosure and Sharing of Information

bdt20 handles your personal information with great care. We do not share your information with third parties except in the specific circumstances below:

Service Provider Partners

Only the necessary information is shared with trusted technology partners and payment processors (bKash, Nagad, Rocket, banks) involved in operating our services. These partners are required to comply with our privacy standards.

Legal Obligations

If we are required to disclose information under a court order, government directive, or legal process, we will do so in accordance with the law. However, in such situations we will provide only the minimum information required.

Security-Related Disclosure

If we suspect fraud, money laundering, or other criminal activity, we may be required to share information with the relevant authorities.

5 Cookies and Tracking Technologies

The bdt20 website uses cookies to improve the user experience and keep the platform running. Cookies are small text files stored in your browser.

Essential Cookies

These cookies are essential for the platform's core functions — maintaining login sessions, verifying security tokens, and remembering language preferences. Without these cookies, the site cannot function properly.

Functional Cookies

Used to remember your preferences and settings, such as your preferred game category or display settings. These cookies make your experience more personalized.

Analytical Cookies

These cookies are used to understand how users interact with different parts of the site. The information collected is aggregated and not personally identifiable.

6 Data Security Measures

bdt20 has adopted the most up-to-date technical and administrative measures to protect your information. Our security infrastructure is continuously reviewed and improved.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, keeping your information safe in transit.
• Encrypted Data Storage: Stored sensitive information is protected with industry-standard encryption algorithms.
• Two-Factor Authentication (2FA): The option to enable two-factor authentication as an additional security layer for your account.
• Regular Security Audits: Regular security assessments and vulnerability testing conducted by third-party experts.
• Access Controls: Only authorized staff can access your information on a need-to-know basis.
• Firewall and Intrusion Detection: Advanced firewall and real-time threat detection systems are active.

If you notice any suspicious activity on your account, please notify us immediately via 24/7 live chat or at [email protected].

7 Your Rights

As a user of bdt20, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of that information.
• Right to Correction: You have the right to request correction or update of any inaccuracies or incompleteness in your information.
• Right to Deletion: In certain circumstances you may request the deletion of your personal information — however, some information may need to be retained for a specified period due to legal or regulatory obligations.
• Right to Restrict Processing: You may request that the processing of your information be restricted, particularly if you question the accuracy of the information.
• Right to Data Portability: The right to receive your information in a structured, commonly usable format.
• Right to Object: The right to object to marketing communications or certain types of processing.
• Right to Withdraw Consent: The right to withdraw your consent at any time for any processing carried out on the basis of consent.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 days of receiving it.

8 Data Retention Period

bdt20 retains your information only for as long as necessary to fulfill the purpose for which it was collected or as required by legal obligations.

Active Accounts: All information is retained for as long as the account remains active.

Closed Accounts: After an account is closed, certain information (particularly financial transaction records and identity verification documents) is retained for a specified period due to legal and regulatory obligations.

Marketing Communications: Information used for marketing communications stops being processed as soon as you withdraw your consent.

9 Protection of Minors

bdt20 is an adults-only platform. This service is available only to those aged 21 and above.

A note to parents — if you believe your child has registered on this platform, please notify us immediately at [email protected]. We will take prompt action.

To learn more about responsible gaming, please visit our Responsible Gaming page.

10 Policy Changes

bdt20 reserves the right to amend this privacy policy as needed. This policy may be updated due to service improvements, new legal obligations, or business changes.

Notice of Changes: For significant changes, we will notify you in advance by email and through a notice on the platform. We will provide this notice at least 7 days before the changes take effect.

Continued Use: Continuing to use the platform after any changes means you have accepted the updated policy. If you do not agree with the new policy, please contact our support team to close your account.

The "Last Updated" date at the top of this page indicates the date of the most recent revision.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us: